The terms and conditions for using apollotec.pt, and the privacy policy explaining what personal data we process, on what legal basis, and what rights you have over it.
Last updated: 24/08/2026
This document has two parts. Part I sets out the terms and conditions for using apollotec.pt. Part II is the privacy policy, explaining what personal data we process, on what legal basis, for how long, and what rights you have over it.
This is a translation provided for convenience. In the event of any discrepancy, the Portuguese version prevails.
Apollotec Unipessoal, Lda., registered office at Complexo Tecnológico de Coimbra, Rua Coronel Júlio Veiga Simão, Sala 1.10, 3025-307 Loreto, Coimbra, Portugal, single legal person and commercial registration number 515769070 (hereinafter "Apollotec", "we"), operates the apollotec.pt website (the "Site") and is the controller of the personal data collected through it.
For anything relating to these terms, to privacy or to data protection: info@apollotec.pt.
By accessing and using the Site you accept these terms as published at the time of access. If you do not agree with them, do not use the Site.
The Site is a corporate website: it presents Apollotec, its solutions, its case work and its editorial content, and lets you get in touch with us. It is not an online shop — no contracts are concluded and no payments are processed through the Site.
All Site content — text, images, video, logos, trade marks, code and design elements — belongs to Apollotec or its licensors and is protected by copyright and industrial property law.
You may view, download and print content for personal, non-commercial use. Any reproduction, distribution, public communication, adaptation or commercial use requires Apollotec's prior written authorisation.
Client and partner marks and logos shown on the Site belong to their respective owners and are displayed for reference.
You agree not to:
Breach may result in access being blocked and in the civil and criminal liability provided for by law.
We work to keep the Site accurate and up to date, but its content is provided for information only and may change without notice. No information on the Site constitutes, in itself, a binding contractual offer or technical advice for a specific case.
We do not warrant that the Site will be available without interruption or free of error. We may suspend access for maintenance, updates or security reasons.
To the fullest extent permitted by applicable law, Apollotec is not liable for indirect damages, loss of profit or loss of data arising from the use of, or inability to use, the Site. Nothing in this clause excludes liability that the law does not allow to be excluded, in particular for wilful misconduct or gross negligence.
The Site links to third-party sites — among them the support portal, our social media pages and the Portuguese Electronic Complaints Book. Those links are provided for convenience; Apollotec does not control those sites and is not responsible for their content, practices or privacy policies.
When you send us an enquiry, an application or any other content through the Site, you confirm that the information is true and that you are entitled to share it. If you send third-party material, you warrant that you have the necessary authorisation to do so.
We may change these terms at any time. The version in force is the one published on this page, with the last-updated date shown at the top. We recommend checking it periodically.
You may file a complaint through the Electronic Complaints Book at livroreclamacoes.pt, or directly to info@apollotec.pt.
For consumer disputes, and under Portuguese Law no. 144/2015, the alternative dispute resolution body with territorial jurisdiction over Apollotec's registered office is the Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra (centrodearbitragemdecoimbra.com). The up-to-date list of all consumer ADR bodies is available on the Portuguese Consumer Portal at consumidor.gov.pt.
These terms are governed by Portuguese law. The courts of the district of Coimbra have jurisdiction over any dispute arising from them, without prejudice to the mandatory jurisdiction rules applicable to consumers.
This policy covers the personal data Apollotec processes in the context of the Site: contact and quote-request forms, career applications, and the messages you send us by email to the addresses published on the Site.
It does not cover processing that Apollotec carries out as a processor on behalf of its clients under its development, cloud and hosting services — that processing is governed by the contract signed with each client.
The Site is a static site served from our own domain. Two consequences are worth stating plainly:
As with any Internet service, our hosting records technical access data (IP address, date and time, resource requested, browser type) in server logs, for security and abuse-detection purposes.
Depending on how you interact with us, we may process:
| Category | Data | Source |
|---|---|---|
| Identification and contact | Name, email address, phone, company, company website | Provided by you |
| Content of communication | The project description, the solution sought, the message text | Provided by you |
| Application data | CV, covering letter, academic and professional background | Provided by you |
| Technical access data | IP address, date and time of access, resource requested, user agent | Server logs |
We do not ask for, and we ask you not to send us, special categories of data (health data, beliefs, trade union or political affiliation, biometric data) — neither in the form nor in a CV.
The Site is not directed at children under 16 and does not knowingly collect data from minors.
| Purpose | Legal basis (Art. 6 GDPR) | Retention period |
|---|---|---|
| Answering contact and quote requests | Pre-contractual steps, Art. 6(1)(b) | 24 months after last contact, unless the relationship becomes contractual |
| Managing and performing the contract | Performance of a contract, Art. 6(1)(b) | Term of the contract plus the subsequent statutory limitation periods |
| Assessing career applications | Consent, Art. 6(1)(a) | 12 months from the application, then deleted or anonymised |
| Meeting tax and accounting obligations | Legal obligation, Art. 6(1)(c) | 10 years, under Portuguese tax law |
| Keeping the Site secure and detecting abuse | Legitimate interests, Art. 6(1)(f) | Server logs: up to 12 months |
| Defending our rights in legal proceedings | Legitimate interests, Art. 6(1)(f) | Until the decision becomes final |
Once those periods expire, the data is deleted or irreversibly anonymised.
Where the basis is consent, you may withdraw it at any time by writing to info@apollotec.pt, without affecting the lawfulness of processing carried out before the withdrawal.
Where the basis is legitimate interests, we have balanced that interest against your rights and freedoms beforehand, and you may object to the processing under section 19.
Name and email are needed for us to be able to reply — without them no reply is possible. All other fields are optional and leaving them blank has no consequence.
We do not sell personal data, we do not pass it to third parties for marketing purposes, and we do not use it for behavioural advertising.
We use service providers acting on our behalf, always under processing agreements meeting Article 28 GDPR:
We may also disclose data to public authorities where the law requires it, and to our lawyers or auditors where necessary to defend our rights.
We prefer providers that process data within the European Economic Area. Where processing takes place outside the EEA, it is carried out under a mechanism provided for in Chapter V GDPR — a European Commission adequacy decision or Standard Contractual Clauses, with any supplementary measures that prove necessary. You may ask us about current transfers at info@apollotec.pt.
Under Articles 15 to 22 GDPR, you have the right to:
To exercise any of these rights, write to info@apollotec.pt. We reply within one month, extendable by two months in complex cases, in which case we will tell you. We may ask for further details where there is reasonable doubt about your identity.
If you believe the processing of your data breaches the law, you have the right to lodge a complaint with the supervisory authority: the Portuguese Comissão Nacional de Proteção de Dados (CNPD), at cnpd.pt.
Apollotec is not required to appoint a data protection officer under Article 37 GDPR. Data protection requests are handled internally and should be addressed to info@apollotec.pt.
We apply technical and organisational measures appropriate to the risk — access control, encryption in transit and at rest, backups, activity logging and vulnerability management. The measures are described in the Information Security Policy.
In the event of a personal data breach likely to result in a risk to your rights and freedoms, we notify the CNPD within 72 hours and, where the risk is high, we also inform the data subjects affected.
We may update this policy to reflect changes in our processing or in applicable law. The version in force is the one published on this page, with the last-updated date at the top. Substantial changes will be flagged on the Site.